General
- How can I open an account? Are there any benefits?
- What is white gold?
- Do you have a referral discount or bonus?
- I am a civilian employee working for the military. Can I get a military discount?
- Can you mail me a catalog?
- Will I receive exactly the product in the picture?
- What is the time-frame for packing and shipping?
- Can you make any custom products, such as bars and coins?
- Why do some coins have a face value? Does it indicate their value?
- What is a “Pre-Sale”?
- Do you offer a wholesale program?
- What exchange rate do you use?
- Do you have any special promotions?
- Do you do appraisals?
- Do you sell precious metals stocks as well?
- Do you offer an affiliate program?
- Do you offer grading services?
- How can I learn more about how to invest in precious metals?
- What makes metal prices go up and down?
- I forgot my password, can I recover it?