General
- How do I get started?
- Is my personal and financial information secure?
- How do I buy precious metals?
- What is spot price, and why do I pay a premium to acquire physical gold and silver?
- What is market loss?
- Why do you have different prices for products with the same metal type, weight, and purity?
- Do you trade or exchange products?
- Do you price match?
- Do you buy precious metals?
- Do you buy scrap metal?
- What is your return policy?
- Why are precious metals priced in USD?
- Do you have any special promotions?
- Do you offer military discounts?
- Do you offer grading services?
- What is a “Flash Sale”?
- If the market price changes after I place an order, am I still paying the same amount?
- Is Palladium precious metal? Why it is taxable in Canada?
- What is the difference between a troy ounce and regular ounce?
- How can I ensure the legitimacy of your products?