General
- Is my personal and financial information secure?
- How do I get started?
- Do you offer a wholesale program?
- How do I set a spot alert?
- If the market price changes after I place an order, am I still paying the same amount?
- How do I buy precious metals?
- Can you mail me a catalog?
- Why do some coins have a face value? Does it represent their value?
- What is the difference between a troy ounce and regular ounce?
- Do you offer military discounts?
- Where are you located?
- I forgot my password, can I recover it?
- Do you offer gift wrapping or gift cards?
- Am I buying physical metal or stocks?
- Does tarnish, scratches or dents affect the value of my bullion?
- Why do your copper products have a fixed price?
- What is your return policy?
- Do you have any special promotions?
- What is market loss?
- Do you trade or exchange products?