When will I receive my order?

You can see when you will receive your order by following the steps below.

  1. Check your dashboard by clicking here.
  2. Check the status of the order.
    1. If it says Pending, we are waiting on receiving your payment. You can learn more about the pending status by clicking here.
    2. If it says Processing, we have your payment and it is working through the packaging queue. This is around 5 business days unless you purchased a pre-sale item or your payment is clearing. You can learn more about the processing status by clicking here.
    3. If it says Complete pending shipping, your order is being packed and should ship out in 1-2 business days.
    4. If it says Complete, your order has shipped out and you should have tracking shortly. You can learn more about the complete status by clicking here.

After you have the tracking number you should receive your package in 1-3 business days.

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